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Survey Form
 

You are a very important customer to us.

Please help us maintain our high standard of quality service by answering the following few questions.  Any positive or negative feedback will enable us to do our best to keep you happy.

As companies grow larger, the importance of customer satisfaction is often overlooked.  We do not want to overlook what is important to you.

 

 
Phone representative was

Pleasant
Courteous
Discourteous

Work performed was

Excellent
Good
Fair

Employee’s appearance

Neat
Clean
Needs Improvement

Employee’s attitude was

Pleasant
Courteous
Discourteous

Service charge was

Less than expected
About Right
More than

Would you use us again

YES
Maybe
No

Left Promotional Material

YES
Maybe
No

   
How did you hear about us

Yellow Pages
Trucks
Repeat Customer

Town Planner
Coupons
Shepherds Guide

Magnet
Other

Referred by

Service Information:
Additional Remarks
Customer Name

Phone

Your Technician’s Name
   
 


Thank you for taking the time to help us
and for giving us the opportunity to help
with your plumbing and heating needs.

Bill Diamond, President


Information may be used in promotional material.